Tag Archives: Team work

Choose a Resourceful State

Have you ever turned up at work to find the boss in a bad mood, then discover that you too are having a bad day? Not only that, but everyone around you is feeling down? It may not be news … Continue reading

Posted in Change Management, Communication, conflict management, Customer Service, emotional Intelligence, Leadership, Learning, Performance Management, Time Management | Tagged , , , , , , , , , , | Leave a comment

Deal with Conflict in One Move

  Conflict, when it isn’t handled well, can sap a team’s energy and derail results, all the while driving up bad feelings and frustration. Good leaders know that conflict can be healthy, but it must be managed well, or else … Continue reading

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Beyond Hello, how are you?

The challenge for leaders today is to blend logic with emotion. This is the paradox of business and organisations today. The business of business, money, budgets, setting targets, K.P.I.’s and corporate responsibilities, requires a large amount of logic to get … Continue reading

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“Good Luck, Mr Gorsky”

Getting employees to engage with the organisation in a meaningful and lasting way fills the core of most HR team’s day/ month/ year. Doing this early in the recruitment process pays dividends further down the line in deeper engagement and … Continue reading

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What Has St George Got to do with Leadership?

Today (23rd April) is the day when we celebrate all that is English with St. George’s Day. We celebrate him because he represents everything we like to think of as the virtues of being English. Famous for his dragon-slaying skills, … Continue reading

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The Burning Platform

The Burning Platform I was coaching a client through some issues recently that they were having at work and in doing so I used a metaphor of a burning platform to explain a way to get real and lasting behaviour … Continue reading

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Blow Down Those Organisation Barriers

This is the season for bad weather and parts of the Americas are still recovering from Hurricane Sandy. Our best wishes are with everyone who has suffered the effects of bad weather and hope that you get back on your … Continue reading

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