Tag Archives: relationships

Are You Missing This Power?

Managing people can be a mixed blessing at times. They can frustrate you, almost to the point of purposeful sabotage. Many managers and supervisors get swept up in the day-to-day “must-do” that they get burnt out trying too hard getting … Continue reading

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Ethical Motivation vs Manipulation

At one end of the scale you have out-and-out bullying with ethical persuasion at the polar opposite. From the selfish manager who just uses her team to get whatever it is that they want to the passive-aggressive who undermines your … Continue reading

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Want To Change Someone’s Behaviour?

  I want to share one of the most forehead-slapping learning points that I’ve ever had when dealing with difficult behaviours. Changing someone’s behaviour has got to be the most challenging topic for any manager in today’s environment. This probably … Continue reading

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Fall into Someone’s Rhythm in 3 Steps

There are many times that we need to get work done quickly and efficiently. We often go into “tell-mode” when time is short or we are under pressure. Telling people what to do is ok when we want our own … Continue reading

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Be Like Mourinio

Now, I know you all think that this is just an excuse for me to talk about football. It isn’t. This is an excuse to talk about results and leadership is about results too. You might also think that I … Continue reading

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Beyond Hello, how are you?

The challenge for leaders today is to blend logic with emotion. This is the paradox of business and organisations today. The business of business, money, budgets, setting targets, K.P.I.’s and corporate responsibilities, requires a large amount of logic to get … Continue reading

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Leadership Skill: Focus

  If you were to get your busy managers to list the attributes that they think makes an exceptional leader, very few would list Focus as an attribute. Yet, I think it is a foundation of achievement and success. Without … Continue reading

Posted in Change Management, Communication, Customer Service, Leadership, Learning, Performance Management, Time Management | Tagged , , , , | 3 Comments