Tag Archives: productivity

Choose a Resourceful State

Have you ever turned up at work to find the boss in a bad mood, then discover that you too are having a bad day? Not only that, but everyone around you is feeling down? It may not be news … Continue reading

Posted in Change Management, Communication, conflict management, Customer Service, emotional Intelligence, Leadership, Learning, Performance Management, Time Management | Tagged , , , , , , , , , , | Leave a comment

Are You Missing This Power?

Managing people can be a mixed blessing at times. They can frustrate you, almost to the point of purposeful sabotage. Many managers and supervisors get swept up in the day-to-day “must-do” that they get burnt out trying too hard getting … Continue reading

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Have you got a ‘Jeremy Paxman’ on your team?

The combative and grumpy Jeremy Paxman has stepped down from Newsnight, the flagship BBC current affairs programme. His aggressive style of questioning raised their own questions within the hierarchy of the BBC-known affectionately as “Auntie”- and the only surprise to … Continue reading

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The Death of Pushy

We don’t like to be sold to, but we do love to buy. How many times has someone tried to “sell” something to someone and they are not going to buy? How many times have we sighed inwardly as we are … Continue reading

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Want To Change Someone’s Behaviour?

  I want to share one of the most forehead-slapping learning points that I’ve ever had when dealing with difficult behaviours. Changing someone’s behaviour has got to be the most challenging topic for any manager in today’s environment. This probably … Continue reading

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Fall into Someone’s Rhythm in 3 Steps

There are many times that we need to get work done quickly and efficiently. We often go into “tell-mode” when time is short or we are under pressure. Telling people what to do is ok when we want our own … Continue reading

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How To Spot a Performance Dip

Everyone has good days and bad days, don’t they? You know those days when everything seems to go wrong, when we say the wrong thing at the wrong time or do the polar opposite of what was required at that … Continue reading

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