Tag Archives: feedback

Ethical Motivation vs Manipulation

At one end of the scale you have out-and-out bullying with ethical persuasion at the polar opposite. From the selfish manager who just uses her team to get whatever it is that they want to the passive-aggressive who undermines your … Continue reading

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How To Get Along With People

Are you one of those people who find social situations difficult and are secretly jealous of those who can just fit into any situation and get along with others easily and effortlessly? You envy those social butterflies who can flit … Continue reading

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How to Spot a Performance Dip

Everyone has good days and bad days, don’t they?  You know those days when everything seems to go wrong, when we say the wrong thing at the wrong time or do the polar opposite of what was required at that … Continue reading

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How to Deal with Complainers

My work requires me to travel extensively and when things don’t quite go to plan, train and airline staff take the anger of passengers in their stride and as part of their job role as ambassadors of their company. I … Continue reading

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When 5×5 = 26

Last year, in Nigeria, I delivered a maths lesson to 30 managers in The Central Bank of Nigeria. Now, it wasn’t my intention to do this, in fact the purpose of my visit was to deliver sparkling presentation skills to … Continue reading

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