Structured Communication

Business Discussion

Structured Communication
Last week I talked about the difficulties organisations have when trying to communicate with staff. I promised to tell you about a method for doing this effectively, but before I do this I wanted to say firstly, that there is no “product sell” here. What follows are my own thoughts and experience.
The method I’m referring to with regards to a structured way of communicating throughout the organisation effectively is:
Investors in People Award (IiP)
For those of you who are unfamiliar with this award, it is a quality mark that firms can apply for, somewhat like the ISO mark.
Organisations go for this award for different reasons:
Marketing:
Look how nice we are to our people, come and buy from us.
CEO or Senior Management Badge
This is the feel-good factor for senior managers that they are on the right track and isn’t it nice to be awarded a badge for doing it too?
Some do it to increase communication and engagement throughout the organisation, the real purpose of IiP.
It is a structured approach to communication that starts to measure and quantify communication and engage staff in a meaningful way.
To obtain the award takes management time, however the rewards are many.
The costs of the award aren’t steep either, so there really isn’t much of a reason not to do this.
You can get more information here:
http://www.inverstorsinpeople.co.uk
Otherwise, I’ll be delighted to talk through the issues for your organisation regarding this, or other communication issues.
The Self-Serving Part
If you would like to have a guilt-free no obligation conversation regarding the development of your people, I will be delighted to hear from you.

Take care

About Mervyn Murray

International Leadership and Organisation Development Professional. Using a coaching style to support you every step of the way. Inspirational event speaker and father of 2.
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